Refund policy

  1. Every customer has the right to return or exchange their order within 14 days from the delivery date without providing a valid reason;
  2. In case of withdrawal from the contract, the customer must return the order to the seller in its original, undamaged commercial condition;
  3. The amount will be refunded to the customer's bank account within up to 7 business days;
  4. The amount will not be refunded if the customer has not returned the product to the seller;
  5. The seller covers the delivery costs in cases of defective products, damage during transportation, and all other circumstances caused by the seller's fault;
  6. In case of an exchange of a purchased product, the customer covers the delivery costs in both directions.

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